Transfer of Medical Records

We understand that for any number of reasons, patients may need to transfer their care to another practice.

In order to provide your new practice with your medical records, we request a written authority from the receiving clinic, signed by all patients aged over 14 years. We will promptly attend to such requests by providing a summary of your medical records directly to the new practice. If your new practice requires a copy of your entire medical record to be sent, please note that an administration fee may apply to such requests, and in addition to this, retrieval fees may also apply for some patients whose medical history is archived.

If you wish to have your medical records transferred from another clinic to the Arkaba Medical Centre, please present in clinic to fill out a Request for Transfer of Records form. A copy of your photo ID will be taken to accompany the request.